A neighbour knocks on my door with a chartered surveyor in tow. He hands me his card. 'You want to know who's poking round', he says. He is bald with a grey moustache and an air of experience. Together they investigate the layout of my flat. 'It's not going to be a problem', he says with authority.
I use the opportunity to ask about fixing a bookshelf to a stud wall. He explains in detail about batterns and butterfly screws. He draws a diagram.
Back at the door I ask my question. A flicker of doubt crosses his face before a conclusive answer.
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